Harrogate Borough Council
Conyngham Hall
Business and Events Venue

 

Conditions of Business

1. PROVISIONAL RESERVATIONS
Our facilities can be reserved provisionally but in the event that another client wishes to confirm the same room, date and time, we would contact you to ask if the facilities may be released or confirmed.
2. CONFIRMATION
A booking will only be regarded as confirmed upon receipt of the signed booking form, which acknowledges the conditions of business and must be returned to Conyngham Hall as soon as possible and not less than three weeks prior to the event.

3. DEPOSITS
Deposits may be requested subject to the conditions agreed at the time of booking.
4. FINAL NUMBERS
If an order has been made for catering, then the final numbers attending the function must be notified at least two working days prior to the event. If only light refreshments have been ordered the final numbers attending must be notified at least one working day before the event.
5. REDUCTION IN NUMBERS
The charge for catering will be based on the final numbers as confirmed.
6. CANCELLATION
If a booking is cancelled; within 2 working days of the event the full room hire charge will be levied; within 3-5 working days of the event a cancellation charge of 75% of the room hire charge will be levied; within 6-21 working days of the event a cancellation charge of 50% of the room hire charge will be levied; unlessthe room is re-let for the same day. This applies to all clients.
7. SETTLEMENT OF ACCOUNT
Our account will be despatched within 7-10 days of the function and payment is required within 14 days of the invoice date. We reserve the right to charge interest from day to day, at the annual rate of 2% over the base lending rate of Barclays Bank Plc.
8. CATERING
First class catering is available provided by nominated suppliers. We regret it is not possible for you to provide your own refreshments or arrange for an alternative supplier in the Conference or Function rooms. The express permission of the Hall's management must be sought for any variation to the catering arrangements.

9. CORKAGE
Corkage charges will be levied for any wines and spirits brought in by the client.
10. TARIFF CHARGES
Tariff charges shown are for weekdays only, from 8.30am to 5.00 pm Monday to Thursday & from 8.30am to 4.30pm on Friday. Events out of these hours, i.e. evening and weekend bookings, incur additional porterage costs. A half-day booking equates to a maximum of 4 hours and must be taken between 8.30am to 12.30pm or 1.00pm to 5.00pm or an evening session booked after 5.00pm (4.30pm on Friday's).
11. PRICES
All prices are exclusive of VAT and are correct at the time of printing. Conyngham Hall reserves the right to amend prices in the event of unforeseen circumstances.

12.
DAMAGE
Whilst your personnel/clients are on Council property every effort should be made to safeguard the the existing fixtures, fittings and decorations. Any damage caused shall be restored by the Council and the cost incurred will be recharged to the client/hirer.

13. INDEMNITY
The Council shall not be liable to the Client for loss or damage to the Client's property unless due to the negligence or other failure of the Council to perform its obligations under this Agreement or under English law.
14. FIRE, HEALTH & SAFETY

The client and all persons in its employment or under its control shall comply at all times with fire, electrical, security and health and safety legislation and regulations. Please note that this site complies with current 2007 smoke free regulations.
15. WIRELESS BROADBAND ACCESS & TELECOMS

Whilst every effort will be made to ensure that there is no disturbance to the Broadband / telecom connection we do not accept liability arising from the loss of this connection should this be caused by a third party. The bandwidth of the Broadband access is 500 kbps maximum and the actual bandwidth available will be dependent on the number of users at any one time.
 




Our opening times are: -
08.30 - 17.00
Monday
08.30 - 17.00
Tuesday
08.30 - 17.00
Wednesday
08.30 - 17.00
Thursday
08.30 - 16.30
Friday
Weekend and evening
room bookings
by prior arrangement
(Janitor charges apply)
Conyngham Hall,  Knaresborough,  North Yorkshire,  HG5 9AY  England
Tel: 01423 799000   Fax: 01423 799105   E-mail:
sales@cony-hall.co.uk

Conyngham Hall is a division of the Economic Development Unit,
Department of Development Services, Harrogate Borough Council

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